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INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I return an item?
30 Days to Initiate a Return
You can initiate a return for most new and unused items within 30 days of delivery for a refund
45 Days to Receive Returned Items
We must receive your returned items at our processing facility within 45 days of delivery
Most New and Unused
You must return items in new or unused condition with all original materials included with the shipment.
Errors & Defects
If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
Will I receive the same product that I see in the picture?
Where can I view my sales receipt?
Will you restock items indicated as “out of stock?”
Where can I ship my order?
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